We protect your privacy. This policy explains how we collect, use, and safeguard your information when you order propane via phone or visit www.PurePropane.online. By placing an order and replying “AGREE” to our SMS, you consent to these practices.

1. What We Collect

• Name, phone, email, delivery address

• Order details (gallons, tank size, access notes)

• ACH/e-check info (processed via PCI-compliant gateway — we store nothing)

• IP address, browser (for security)
   

2. How We Use It

• Process your full upfront payment via ACH/e-check

• Schedule delivery with local propane supplier

• Send SMS confirmations, receipts, and terms

• Improve service and prevent fraud

We do not sell your data.
 

3. Payment & Security

• ACH/e-check only — processed securely, no card data stored

• Website uses SSL encryption

• Access limited to authorized staff

• No payment info kept
   

4. Who We Share With

• Local propane supplier — for delivery only

• PCI-compliant ACH processor — for payment

• Legal authorities — if required by law

All partners must protect your data.
 

5. SMS Consent (TCPA)

By ordering, you consent to SMS for:

• Order summary

• $ split disclosure

• “Reply AGREE” to accept Terms & Refund Policy Reply STOP to opt out (except transactional messages).
   

6. Your Rights (CCPA)

• Access/delete data (email within 45 days)

• No data sales (we don’t sell)

• Contact: support@purepropane.online
   

7. Data Retention

Kept 7 years for DOT compliance, then deleted.